Privacy Policy

Khabtah is committed to respecting the privacy of its users and merchants and to protecting their personal data and information, handling that data in accordance with principles of transparency, confidentiality, and compliance with applicable laws and regulations.

This Privacy Policy explains how data and information relating to users and merchants is collected, used, processed, protected, and retained, to the extent necessary to operate the Khabtah platform, provide and improve its services, and meet relevant legal and regulatory obligations.

By using, registering on, or benefiting from the Khabtah platform, you acknowledge that you have read and understood this policy, to the extent permitted by applicable law.

Scope of this Privacy Policy

This policy applies to data and information collected or processed through the Khabtah website and platform and the services and features associated with it, whether accessed through the website or any other means provided by the platform.

This policy does not extend to third-party websites, applications, or services that may be accessed through links or services available on the platform; those entities are subject to their own privacy policies and terms.

Data and Information We May Collect

Khabtah may collect and process different types of data depending on how the platform and its services are used, including but not limited to:

Khabtah does not aim to collect personal data that is unnecessary for its users or merchants.

• Registration and account creation data, such as name, contact details, and login credentials.
• Store data entered or added to the platform by the merchant.
• Information and data related to products, services, prices, images, descriptions, and content uploaded or published by the merchant.
• Order and transaction data created or managed through the platform, to the extent necessary to operate the service.
• Data and information submitted through contact forms, customer service, or any communication channel provided by the platform.
• Technical data necessary to operate the platform and improve its performance and security, to the extent permitted by law.
• Any other data necessary to provide services or meet legal and regulatory obligations.

Purposes of Using and Processing Data

Khabtah uses collected data to the extent necessary and for legitimate purposes, including:

• Creating and managing user and merchant accounts.
• Creating, operating, and managing online stores.
• Enabling merchants to manage products, services, content, and orders.
• Operating the platform's core services and features.
• Processing orders and related operations according to the nature of the service.
• Providing technical support and customer service and responding to inquiries and requests.
• Improving platform performance, developing services, and enhancing user experience.
• Detecting or preventing unauthorized use or activities that may violate policies or threaten platform security.
• Complying with applicable laws, regulations, decisions, and legal orders.
• Protecting the rights and legitimate interests of Khabtah, its users, and its merchants, to the extent permitted by law.

Merchant Data and Submitted Content

The merchant is responsible for the accuracy and legality of the data, information, and content they add, upload, or publish through the platform.

This includes, for example, store data, products, prices, images, descriptions, and information related to orders and customers that the merchant enters or processes through the platform.

Khabtah processes this data and content to the extent necessary to operate the store and provide related services and features, or as required or permitted by law.

When using the platform, the merchant must ensure that the data and content they provide is lawful and accurate and does not violate the rights or privacy of any other party.

Contact Data

When a user or merchant uses the Contact Us form or any other communication channel provided by Khabtah, the data they choose to provide may be collected in order to process and respond to the inquiry or request.

A confirmation message or receipt notification may be sent when this feature is available on the platform.

Contact data is used within the scope of the purpose for which it was submitted, or for any other purpose permitted by law or necessary to protect legitimate rights and interests.

Sharing and Disclosure of Data

Khabtah does not sell or rent users' or merchants' personal data to third parties.

Some data may be disclosed or shared, to the extent necessary, in the following cases:

When third-party service providers are used, Khabtah seeks to ensure that data is handled only to the extent necessary to provide the service and in compliance with relevant legal requirements.

• When necessary to provide services and operate the platform.
• With technical or operational service providers relied upon by the platform, to the extent required to perform the requested services.
• When disclosure is required by law, regulation, court order, or request from a competent authority.
• To protect platform security or prevent fraud, misuse, or unlawful activity.
• To protect the legitimate rights, property, and interests of the platform, its users, merchants, or any related party.
• In any other cases approved by the user or permitted by applicable law.

Cookies and Similar Technologies

Khabtah may use cookies or similar technologies to the extent necessary to operate the platform, improve performance, provide certain features, and analyze usage, in accordance with applicable laws.

Users may be able to control some cookie settings through their browser or device settings; however, disabling certain types may affect the availability or performance of some platform features.

Data Protection and Security

Khabtah takes appropriate organizational and technical measures to protect data processed through the platform against unauthorized access, use, modification, disclosure, or loss, in a manner appropriate to the nature of the data, services, and associated risks.

However, the user acknowledges that transmission and storage of data over the internet cannot be guaranteed to be absolutely secure, and Khabtah cannot guarantee complete protection against all security risks beyond its control.

Data Accuracy and User Responsibility

Users and merchants must provide data that is as accurate and up to date as possible, and each is responsible for the data they enter, modify, or submit to the platform.

Users may request correction or updating of their data when available through platform features or according to procedures defined by Khabtah.

Data Retention

Khabtah retains personal data and related information for as long as necessary to fulfill the purposes for which it was collected, including operating and providing services, meeting legal and regulatory obligations, or as necessary to establish, protect, or settle rights and claims.

When data is no longer needed, it is handled according to appropriate procedures and in compliance with applicable legal requirements.

User Rights

Subject to applicable laws and regulations and the nature of the data and service, users may have certain rights relating to their data, including:

Some requests may require identity verification before they can be processed, and some rights may be subject to limits or exceptions defined by applicable law.

• Requesting access to certain data relating to them, as permitted by law.
• Requesting correction or updating of inaccurate or incomplete data.
• Requesting deletion or disposal of certain data when legally permissible and no legal grounds require retention.
• Inquiring about how their data is used or processed.
• Contacting Khabtah regarding any inquiry or request relating to their personal data.

Third-Party Links and Services

Depending on the nature of its services, the platform may contain links, integrations, or services provided by third parties.

Khabtah is not responsible for the privacy practices or data protection policies of those entities, and users are advised to review the privacy policies and terms of any external service before using it or providing any data.

Changes to this Privacy Policy

Khabtah reserves the right to amend or update this policy from time to time in line with the development of platform services, legal and regulatory requirements, or operational practices.

The updated version of the policy will be published on the platform with the Last updated date revised at the top of this page.

Continued use of the platform after changes are published constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.

Contact Us

If you have any inquiry or request relating to this policy or how personal data is handled, you may contact Khabtah through the Contact Us page available on the platform or through official approved communication channels.